Are you eligible to participate in this Elevance Health lawsuit?
Wallace Miller has filed a class action on behalf of full time (40 hours per week) employees at Elevance Health, Carelon, CareMore, BioPlus and Anthem since May of 2023. The lawsuit alleges that these companies required some of their employees whose primary job functions were done over the phone to conduct unpaid off-the-clock work before, during, and after their shift, violating the Fair Labor Standards Act (FLSA).
If you were employed as a call center worker, a customer service worker, or your primary job functions were completed over the phone, you may be eligible to receive compensation for your unpaid wages.
Submit a free and confidential Case Evaluation to have our Class Action team review your case.
You still have time to join the class action lawsuit!
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Case Evaluation - Elevance Health
Submit this free and confidential case evaluation to have our legal team review your case and determine if you're eligible to join the lawsuit.
Elevance Health Lawsuit Overview
Injury
The lawsuit filed against Elevance Health, Carelon Health, and subsidiaries alleges that these companies violated the Fair Labor Standards Act (FLSA) as well as state wage-and-hour laws and common law. Under FLSA regulations, an employer has to pay employees for work “from the beginning of the first principal activity of the workday to the end of the last principal activity of the workday.”
Essential pre-shift prep duties included:
- Turning on the computer
- Downloading updates as necessary
- Logging into the VPN
- Logging into systems and Microsoft programs
- Opening and setting up the browser
- Logging into the company database
- Logging into the timekeeping system
Defendant
Elevance Health is a health insurance company that runs managed care programs and related services. Formerly known as Anthem, Inc., it rebranded as Elevance Health, Inc. in 2022.
Carelon Health is a domestic corporation wholly owned by Elevance. The company was known as CareMore Health until 2024, when it rebranded as Carelon Health, Inc.
In 2023, Elevance acquired BioPlus, a comprehensive specialty pharmacy.
You may be eligible to participate in this lawsuit if you worked at:
- Elevance Health
- Anthem
- Carelon Health
- CareMore Health
- BioPlus Specialty Pharmacy
Eligibility
If you were employed by Elevance, Anthem, BioPlus, CareMore, or Carelon since May of 2023 and worked full time (40 hours per week) in a role where your primary duties were completed over the phone, you may be eligible to participate in this lawsuit.
For example, if your job title was any of the following, you may be eligible:
- Referral Specialist
- Appeals Specialist
- Customer Care Representative
- Care Support Specialist
- Authorization Representative
- Patient Enrollment Specialist
- Utilization Management Representative
- Referral Services Assistant
- Pharmacy Customer Associate
Answers to Your Questions
What is the FLSA?
The Fair Labor Standards Act (FLSA) is a federal statute that sets workers’ rights standards, including minimum wage, mandated breaks, overtime pay, disability benefits, child labor laws, and more. It establishes the national standards for employment in the U.S. and helps victims of unfair labor practices pursue justice.
Will my FLSA lawsuit go to trial?
Many collective and class action lawsuits reach a settlement before they go to trial. However, the legal team at Wallace Miller is prepared to do what it takes to achieve the best possible resolution for your case, including going to court.
Do I need to be currently employed at one of the businesses to be eligible?
No, any current or former employees who were full time (40 hours per week) since May of 2023 may be eligible. Submit the case evaluation to have a member of our team contact you and review your specific circumstances.
Does the Elevance lawsuit affect overtime pay?
Yes, the Elevance lawsuit may affect overtime pay. Because workers weren’t compensated for off-the-clock duties, their hours were underestimated. In some cases, this means that employees did not receive the overtime pay they deserved for working more than 40 hours a week.
What compensation can I get from an FLSA lawsuit?
Civil lawsuits seek to compensate plaintiffs through damages, or monetary awards that make up for the losses they suffered. In an FLSA lawsuit, these damages may include unpaid back wages, unpaid overtime, and compensation for additional harm caused by the companies’ wrongdoing.
Can my employer retaliate against me for joining the lawsuit?
No, it is strictly illegal for your employer to retaliate against you for filing an FLSA lawsuit. Under Section 15(a)(3) of the Fair Labor Standards Act, employers are expressly forbidden from discharging, demoting, harassing, or discriminating against any employee for exercising their wage and hour rights. This may include cutting your hours, threatening you, reducing your pay and/or benefits, or terminating you.
Case Evaluation - Elevance Health
Submit this free and confidential case evaluation to have our legal team review your case and determine if you're eligible to join the lawsuit.




