Privacy Policy
Your privacy is important to us. At Wallace Miller (“we,” “our,” or “us”), we are committed to safeguarding your personal information. This Privacy Policy explains our online information practices related to our website, www.wallacemiller.com, as well as any communication services, such as phone calls, emails, or text messages. This policy outlines the choices you can make about how your information is collected and used.
Information We Collect
Personally Identifiable Information
We may collect personally identifiable information only when you choose to provide it, such as when you:
- Fill out a “Contact Us” form or inquiry on our site.
- Email us directly.
- Subscribe to our email newsletters or SMS services.
- Provide information during calls or other direct communication.
- Sign a Retainer Agreement for a lawsuit with Wallace Miller.
In those limited circumstances, the information we may collect includes:
- Full name
- Email address
- Phone number
- Mailing address
- Resume information (for job applications)
- Any other details you voluntarily share
Non-Personally Identifiable Information
We automatically collect certain non-personally identifiable information when you visit our site, such as:
- The type of browser you are using.
- The type of operating system you are using.
- The domain name of your Internet service provider.
This information is collected through cookies and other tracking technologies and helps us analyze site usage and improve user experience.
How We Use Your Information
Personally Identifiable Information
We use the information you provide to:
- Respond to your inquiries.
- Provide relevant case information about potential, active, or former cases.
- Send marketing communications or updates (only if you have opted in).
- Process job applications.
- Improve our services and website functionality.
We do not share, rent, or sell your personally identifiable information outside Wallace Miller unless:
- Required by legal obligations, such as court orders or subpoenas.
- Necessary to protect our rights or comply with the law.
Non-Personally Identifiable Information
We use non-personally identifiable information to analyze site usage and improve the structure and content of our website.
Cookies
Cookies are text files placed on your computer to track site usage and enable personalization features. We use two types of cookies:
- Session Cookies: Temporary cookies that are deleted when you leave the site.
- Persistent Cookies: Cookies that remain on your browser for a set period.
Cookies help us:
- Personalize your browsing experience.
- Compile anonymous statistics to understand site usage.
Disabling Cookies
You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit some site functionality.
Sharing Your Information
We do not sell your information. However, we may share it with trusted third-party service providers to:
- Facilitate email or SMS communications.
- Analyze website performance.
These providers are contractually obligated to protect your information and use it solely for the services they provide to us.
Security of Your Information
We employ security measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the Internet can be guaranteed as completely secure.
Third-Party Links and Events
Our website may contain links to third-party sites or promote events sponsored by other organizations. Wallace Miller is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Your Rights
You have the right to:
- Correct or update your personal information.
- Request deletion of your personal information, subject to legal requirements.
- Opt out of marketing communications by following one of the many ways (outlined below) to submit an opt-out request.
Revisions to Our Privacy Policy
We reserve the right to revise this policy at any time. Please review it periodically for updates.
Terms and Conditions for SMS, Phone Call, and Email Communication
By subscribing to our SMS, phone, and email communications, you agree to the following terms:
Description of Services
The professional staff at Wallace Miller may communicate with you via phone call, email, and SMS for the following reasons:
- Communication regarding inquiries or forms you have submitted to Wallace Miller or a Wallace Miller business partner.
- Notifications and reminders of required, incomplete, or missing information or documentation related to your potential, active, or former case.
- Legal updates or relevant case information from your case team.
- Marketing communications from the Wallace Miller marketing team.
Consent
You consent to receive messages via phone, email, or SMS by:
- Providing your phone number or email address to anyone on the Wallace Miller team or to a Wallace Miller business partner.
- Signing a Retainer Agreement to have Wallace Miller represent you in a lawsuit.
- Submitting a “Contact Form” or other inquiry via the www.wallacemiller.com website and including your phone number or email address.
Consent for marketing communications is not required to access legal services.
Frequency
Communications will generally be sent during regular office hours: Monday through Friday, 9 am to 5 pm Central Time. Frequency may vary based on client preferences.
Opt-In or Out
SMS/Text Messaging
How to opt-in to receiving text messages:
- Submit a form on our website and include your mobile number.
- Email wmintakes@wallacemiller.com or mycase@wallacemiller.com requesting to receive text message communications, and include your mobile number.
- Sign a Retainer Agreement for a case with Wallace Miller and include your mobile number in your contact information.
- Reply “YES” to an SMS requesting that you opt-in to receiving communications from the Wallace Miller team.
How to opt-out of receiving text messages:
- Reply “STOP” to any SMS communication from the Wallace Miller team.
- Contact our office directly during business hours at 312-261-6193, or email us at wmintakes@wallacemiller.com or mycase@wallacemiller.com, requesting that SMS no longer be sent.
- Contact your dedicated case team during business hours and request that SMS no longer be sent.
Opt-in or Out of Marketing Email Communications
How to opt-in to receiving marketing communications:
- Sign a Retainer Agreement for a case with Wallace Miller and include your email address in your contact information.
- Email marketing@wallacemiller.com, requesting to receive marketing communications, and include your email address.
- Subscribe to the Wallace Miller monthly client newsletter.
How to opt-out of receiving marketing communications:
- At the bottom of any marketing communication, click Unsubscribe.
- Email marketing@wallacemiller.com, requesting to unsubscribe from receiving marketing communications, and include your name and email address.
Opt-in or Out of Phone Communications
How to opt-in to receiving phone calls:
- Submit an inquiry or form to Wallace Miller or to a Wallace Miller business partner, including your phone number.
- Sign a Retainer Agreement for a case with Wallace Miller and include your phone number.
How to opt-out of receiving phone calls:
- Contact your dedicated case team during business hours to discuss your communication preferences.
- If you are a former client, contact us during business hours at 312-261-6193.
Opt-in or Out of Email Communications (non-Marketing)
How to opt-in to receiving emails:
- Submit an inquiry or form to Wallace Miller, including your phone number.
- Sign a Retainer agreement for a case with Wallace Miller and include your email address in your contact information.
- Email any member of the Wallace Miller team, or any inbox moderated by the Wallace Miller team.
How to opt-out of receiving emails:
- Contact your dedicated case team during business hours to discuss your communication preferences.
- If you are a former client, contact us during business hours at 312-261-6193.
Data Usage
Your contact details are protected as outlined in our Privacy Policy.
Costs and Charges
Standard SMS messaging and data rates may apply based on your mobile carrier’s terms and conditions. Wallace Miller is not responsible for any charges incurred.
Liability
We are not responsible for delays or failures in SMS communication caused by technical issues or your mobile carrier.
Contact information
If you have questions or concerns about these terms, please contact us at:
- Phone: (312) 261-6193
- Email: marketing@wallacemiller.com
Our office hours are Monday through Friday, 9am to 5pm Central Time.