Head of Prelitigation Kiara Genous Named Honorable Mention in Milestone’s Administrator of the Year Awards
Reviewed by Kiara Genous
As the head of the Prelitigation Department, Kiara oversees initial client outreach, case consultations, and gathering crucial client records. Under her leadership, the department grew from a handful of employees to a team of more than 40 within just a few months. Kiara has demonstrated extraordinary leadership, innovation, and compassion in her role, profoundly shaping the firm’s Prelitigation Department and its success.
Her impact extends beyond operational excellence to fostering a culture of collaboration, inclusivity, and professional growth that extends into interactions with clients. One colleague shared, “Every time I hear Kiara on the phone with a client, I take notes on how to handle calls with warmth while still being honest and direct.”
The Milestone Administrator of the Year Award celebrates administrative staff members who go above and beyond in their work. We are delighted that Kiara’s dedication, innovative spirit, and unwavering integrity have been recognized and are honored to have her leading our Prelitigation team!


